---
title: LINEマーケティング・CRMブログ | クレッシェンド・ラボ | 導入事例
description: "導入事例 | LINE公式アカウントの自動返信・一斉送信・問い合わせ対応から、AIを活用した\n顧客コミュニケーションやCRM/LTV最大化まで。クレッシェンド・ラボが実践事例と\n最新ノウハウを解説する公式ブログです。"
---

[![06\_Crescendo lab\_Full color\_Horizontal logo-2-1](https://blog.cresclab.com/hs-fs/hubfs/06_Crescendo%20lab_Full%20color_Horizontal%20logo-2-1.png?width=3509&height=774&name=06_Crescendo%20lab_Full%20color_Horizontal%20logo-2-1.png)](https://www.cresclab.com/jp)

- プロダクト 
  
    - [MAAC](https://www.cresclab.com/jp/product/maac)
    - [CAAC](https://www.cresclab.com/jp/product/caac)
    - [Crescendo AI](https://www.cresclab.com/jp/solution/crescendo-ai)
- お役立ち資料 
  
    - [資料ダウンロード](https://www.cresclab.com/jp/download)
    - [LINEセグメンテーション](https://www.cresclab.com/jp/ebook-segmentation)
    - [AI × 顧客コミュニケーション](https://www.cresclab.com/jp/ebook-ai-business-communication)
    - [ブログ](https://blog.cresclab.com/ja)
    - [ウェビナー](https://events.cresclab.com/ja/jp/all_events-0?hsLang=ja)
- 導入事例 
  
    - [株式会社ホテラバ](https://www.cresclab.com/jp/showcase/hotellovers)
    - [株式会社フィッツコーポレーション](https://www.cresclab.com/jp/showcase/fits)
    - [株式会社ミルボン](https://www.cresclab.com/jp/showcase/milbon)
    - [株式会社 多慶屋ホールディングス](https://www.cresclab.com/jp/showcase/takeya)
    - [NISSAN Taiwan](https://www.cresclab.com/jp/showcase/nissan-taiwan)
    - [事例一覽](https://blog.cresclab.com/ja/tag/%E5%B0%8E%E5%85%A5%E4%BA%8B%E4%BE%8B)
- About Us 
  
    - [NEWS](https://www.cresclab.com/jp/newsroomjp)
    - [会社紹介](https://www.cresclab.com/jp/about)
    - [採用情報](https://www.cresclab.com/jp/recruit)
    - [パートナー](https://www.cresclab.com/jp/partner)

JA

- 日本語
- [English](https://blog.cresclab.com/en)
- [Thai](https://blog.cresclab.com/th)
- [繁體中文](https://blog.cresclab.com/zh-tw)

[![お問い合わせ](https://hubspot-no-cache-na2-prod.s3.amazonaws.com/cta/default/22677929/interactive-184299902527.png)](https://blog.cresclab.com/hs/cta/wi/redirect?encryptedPayload=AVxigLISgTbEFjvvj6BrE2iwgtduj8Z6cMgtQ4581%2FjCPQ37bxn6FZSgt%2FhiQJoCGZflEf8QN8pj9pFZNsWZxqDKSV3Wwq%2B5X9vQ5sZVO6B4%2FT%2FLKB50D5vcsBG2kyY8YiYK9kXzkdjbwo39whsvxvTzQRJcPItuJYxQEM%2FvKmltIQGuHHf%2FBswlv%2FMUvBqf%2Bk9Zy0%2BCMZE2cbc5WI5166evUYIt&webInteractiveContentId=184299902527&portalId=22677929&hsLang=ja)

[![メール購読](https://hubspot-no-cache-na2-prod.s3.amazonaws.com/cta/default/22677929/interactive-192746903068.png)](https://blog.cresclab.com/hs/cta/wi/redirect?encryptedPayload=AVxigLKnHIG50yiTmSJGbM8%2FXW2NrNo2uBHhowbIBplD8bry2KytxDNRd7ek%2Bu0tzW62uVHr5hCed9ZACz6%2BGLa8Mx7TqKC9RRqVQoYlaib3lTC8DpzVu3ZcYQnnM74q1bdG23qnxGje9kL1Q3ZpGIM%2FNrNJ3YV4XBTBAQCtRRyovC0hgqcNJGfxopslmBbZSLcCbYmbNDLQMG3C8qgRZMAuegU%3D&webInteractiveContentId=192746903068&portalId=22677929&hsLang=ja)

[![06\_Crescendo lab\_Full color\_Horizontal logo-2-1](https://blog.cresclab.com/hs-fs/hubfs/06_Crescendo%20lab_Full%20color_Horizontal%20logo-2-1.png?width=3509&height=774&name=06_Crescendo%20lab_Full%20color_Horizontal%20logo-2-1.png)](https://www.cresclab.com/jp)

X

- プロダクト 
  
    - [MAAC](https://www.cresclab.com/jp/product/maac)
    - [CAAC](https://www.cresclab.com/jp/product/caac)
    - [Crescendo AI](https://www.cresclab.com/jp/solution/crescendo-ai)
- お役立ち資料 
  
    - [資料ダウンロード](https://www.cresclab.com/jp/download)
    - [LINEセグメンテーション](https://www.cresclab.com/jp/ebook-segmentation)
    - [AI × 顧客コミュニケーション](https://www.cresclab.com/jp/ebook-ai-business-communication)
    - [ブログ](https://blog.cresclab.com/ja)
    - [ウェビナー](https://events.cresclab.com/ja/jp/all_events-0?hsLang=ja)
- 導入事例 
  
    - [株式会社ホテラバ](https://www.cresclab.com/jp/showcase/hotellovers)
    - [株式会社フィッツコーポレーション](https://www.cresclab.com/jp/showcase/fits)
    - [株式会社ミルボン](https://www.cresclab.com/jp/showcase/milbon)
    - [株式会社 多慶屋ホールディングス](https://www.cresclab.com/jp/showcase/takeya)
    - [NISSAN Taiwan](https://www.cresclab.com/jp/showcase/nissan-taiwan)
    - [事例一覽](https://blog.cresclab.com/ja/tag/%E5%B0%8E%E5%85%A5%E4%BA%8B%E4%BE%8B)
- About Us 
  
    - [NEWS](https://www.cresclab.com/jp/newsroomjp)
    - [会社紹介](https://www.cresclab.com/jp/about)
    - [採用情報](https://www.cresclab.com/jp/recruit)
    - [パートナー](https://www.cresclab.com/jp/partner)

- [全て](https://blog.cresclab.com/ja/all)
- [LINE活用](https://blog.cresclab.com/ja/tag/line%E5%85%AC%E5%BC%8F%E3%82%A2%E3%82%AB%E3%82%A6%E3%83%B3%E3%83%88)
- [マーケティング](https://blog.cresclab.com/ja/tag/line%E3%83%9E%E3%83%BC%E3%82%B1%E3%83%86%E3%82%A3%E3%83%B3%E3%82%B0)
- [顧客管理](https://blog.cresclab.com/ja/tag/line%E9%A1%A7%E5%AE%A2%E9%96%A2%E4%BF%82%E7%AE%A1%E7%90%86)

JA

- 日本語
- [English](https://blog.cresclab.com/en)
- [Thai](https://blog.cresclab.com/th)
- [繁體中文](https://blog.cresclab.com/zh-tw)

[![メール購読](https://hubspot-no-cache-na2-prod.s3.amazonaws.com/cta/default/22677929/interactive-192746903068.png)](https://blog.cresclab.com/hs/cta/wi/redirect?encryptedPayload=AVxigLKnHIG50yiTmSJGbM8%2FXW2NrNo2uBHhowbIBplD8bry2KytxDNRd7ek%2Bu0tzW62uVHr5hCed9ZACz6%2BGLa8Mx7TqKC9RRqVQoYlaib3lTC8DpzVu3ZcYQnnM74q1bdG23qnxGje9kL1Q3ZpGIM%2FNrNJ3YV4XBTBAQCtRRyovC0hgqcNJGfxopslmBbZSLcCbYmbNDLQMG3C8qgRZMAuegU%3D&webInteractiveContentId=192746903068&portalId=22677929&hsLang=ja)

[![お問い合わせ](https://hubspot-no-cache-na2-prod.s3.amazonaws.com/cta/default/22677929/interactive-184299902527.png)](https://blog.cresclab.com/hs/cta/wi/redirect?encryptedPayload=AVxigLISgTbEFjvvj6BrE2iwgtduj8Z6cMgtQ4581%2FjCPQ37bxn6FZSgt%2FhiQJoCGZflEf8QN8pj9pFZNsWZxqDKSV3Wwq%2B5X9vQ5sZVO6B4%2FT%2FLKB50D5vcsBG2kyY8YiYK9kXzkdjbwo39whsvxvTzQRJcPItuJYxQEM%2FvKmltIQGuHHf%2FBswlv%2FMUvBqf%2Bk9Zy0%2BCMZE2cbc5WI5166evUYIt&webInteractiveContentId=184299902527&portalId=22677929&hsLang=ja)

Crescendo Lab Blog

- [全て](https://blog.cresclab.com/ja/all)
- [LINE活用](https://blog.cresclab.com/ja/tag/line%E5%85%AC%E5%BC%8F%E3%82%A2%E3%82%AB%E3%82%A6%E3%83%B3%E3%83%88)
- [マーケティング](https://blog.cresclab.com/ja/tag/line%E3%83%9E%E3%83%BC%E3%82%B1%E3%83%86%E3%82%A3%E3%83%B3%E3%82%B0)
- [顧客管理](https://blog.cresclab.com/ja/tag/line%E9%A1%A7%E5%AE%A2%E9%96%A2%E4%BF%82%E7%AE%A1%E7%90%86)

ページ内を検索

キーワードを入力

X

# 導入事例

##### [![](https://blog.cresclab.com/hs-fs/hubfs/Imported_Blog_Media/microad_top-1.jpg?width=284&height=165&name=microad_top-1.jpg) インタビュー |2026/09/15 【プロに学ぶ】台湾進出・越境ECを成功に導くLINE公式アカウント運用とCRM戦略 #5 クレッシェンド・ラボ 編集部](https://blog.cresclab.com/ja/line-marketing-professional-interview5)

##### [![](https://blog.cresclab.com/hs-fs/hubfs/Showcase%20Banner%20(4).png?width=284&height=165&name=Showcase%20Banner%20(4).png) 導入事例 |2025/06/30 【ミルボン導入事例｜BtoB編】LINE活用を次のステージへ。MAACで実現するBtoBコミュニケーションの革新 Kokoro Tomita](https://blog.cresclab.com/ja/case-milbon-btob)

##### [![](https://blog.cresclab.com/hs-fs/hubfs/Showcase%20Banner%20(4).png?width=284&height=165&name=Showcase%20Banner%20(4).png) 導入事例 |2025/06/30 【ミルボン導入事例｜BtoC編】メール離れ時代の顧客接点をLINE×MAACで再構築 Kokoro Tomita](https://blog.cresclab.com/ja/success-case-milbon)

##### [![](https://blog.cresclab.com/hs-fs/hubfs/Showcase%20Banner-2.png?width=284&height=165&name=Showcase%20Banner-2.png) 導入事例 |2025/06/26 【FITS 導入事例】配信中心から脱却、MAAC でデータドリブンな LINE 戦略へ Kokoro Tomita](https://blog.cresclab.com/ja/success-case-fits)

##### [![](https://blog.cresclab.com/hs-fs/hubfs/Showcase%20Banner%20(3).jpg?width=284&height=165&name=Showcase%20Banner%20(3).jpg) 導入事例 |2025/06/26 LINE 配信開封率 66%、ブロック率 11% 台へ。多慶屋が挑んだ「ユーザー興味の可視化×再来店施策」戦略の全貌とは？ Crescendo Lab Japan](https://blog.cresclab.com/ja/takeya)

##### [![](https://blog.cresclab.com/hs-fs/hubfs/%E3%83%A9%E3%82%A4%E3%83%95%E3%83%87%E3%82%B6%E3%82%A4%E3%83%B3%E3%83%BB%E3%82%AB%E3%83%90%E3%83%A4%E6%A0%AA%E5%BC%8F%E4%BC%9A%E7%A4%BE%E6%A7%98%20%E5%B0%8E%E5%85%A5%E4%BA%8B%E4%BE%8B.png?width=284&height=165&name=%E3%83%A9%E3%82%A4%E3%83%95%E3%83%87%E3%82%B6%E3%82%A4%E3%83%B3%E3%83%BB%E3%82%AB%E3%83%90%E3%83%A4%E6%A0%AA%E5%BC%8F%E4%BC%9A%E7%A4%BE%E6%A7%98%20%E5%B0%8E%E5%85%A5%E4%BA%8B%E4%BE%8B.png) 導入事例 |2025/06/26 住宅メーカーのLINE公式アカウント活用事例｜OMO戦略でクリック率2倍を実現した運用 クレッシェンド・ラボ 編集部](https://blog.cresclab.com/ja/success-case-kabaya)

##### [![](https://blog.cresclab.com/hs-fs/hubfs/IMG_9369.png?width=284&height=165&name=IMG_9369.png) 導入事例 |2025/03/28 【導入事例】A10 Labが実現する、健康プログラム「みんチャレ」とMAACの連携活用 Kokoro Tomita](https://blog.cresclab.com/ja/success-case-a10lab)

##### [![](https://blog.cresclab.com/hs-fs/hubfs/JP_Content/Success%20Case/Showcase%20Banner.jpg?width=284&height=165&name=Showcase%20Banner.jpg) 導入事例 |2025/03/21 【導入事例】HOTEL LOVERSに聞くMAAC活用の工夫とコツ Kosuke Bu](https://blog.cresclab.com/ja/success-case-hotellovers)

[前の](https://blog.cresclab.com/ja/tag/導入事例/page/0)

[1](https://blog.cresclab.com/ja/tag/導入事例/page/1)[2](https://blog.cresclab.com/ja/tag/導入事例/page/2)

[次の](https://blog.cresclab.com/ja/tag/導入事例/page/2)

TOP

![cl logo-13-1](https://blog.cresclab.com/hs-fs/hubfs/cl%20logo-13-1.png?width=567&height=95&name=cl%20logo-13-1.png)

COPYRIGHT© Cresclab 2026. ALL RIGHTS RESERVED.

[個人情報保護方針](https://www.cresclab.com/jp/privacy)

Follow Us

- [![LinkedIn-icon](https://blog.cresclab.com/hs-fs/hubfs/63a33c2de938106138eb9e30_LinkedIn-icon.png?width=26&height=26&name=63a33c2de938106138eb9e30_LinkedIn-icon.png)](https://sg.wantedly.com/companies/cresclab)
- [![FBicon](https://blog.cresclab.com/hs-fs/hubfs/62acc3fbca4646302b67fc35_FBicon.png?width=26&height=26&name=62acc3fbca4646302b67fc35_FBicon.png)](https://www.facebook.com/people/%E3%82%AF%E3%83%AC%E3%83%83%E3%82%B7%E3%82%A7%E3%83%B3%E3%83%89%E3%83%A9%E3%83%9CCrescendo-Lab-JP/100069645044545/)
- [![LINEicon](https://blog.cresclab.com/hs-fs/hubfs/62acc3fbca4646d55a67fc33_LINEicon.png?width=26&height=26&name=62acc3fbca4646d55a67fc33_LINEicon.png)](https://api.cresclab.com/system/a/?a=0Au3TET4jo5jWEtHvydE5lssU7ldbZtDv5DNq65xMpPEg0xAv0Upd6SSlo3h/7vt8RsQho/HcF2DqeNocygIPa%2Bcomq/ciohamNK%2BEekEI/J1i4w47Vp0%2BTU7h96jdLV)